Privacy Policy

Information We Collect

When you interact with our website, we may collect the following types of personal information to provide you with a seamless shopping experience:

1. Personal Details

We collect information such as your name, email address, phone number, and shipping address when you create an account, place an order, or contact our customer service team.

2. Payment Information

Payment details, such as credit or debit card information, are securely processed through third-party payment gateways. Glutathione Philippines does not store your full payment information to ensure its safety.

3. Browsing Data

We collect non-personal information about how you use our website, such as your IP address, browser type, and pages visited. This data is collected using cookies and similar tracking technologies to improve your experience.

4. Optional Data

If you subscribe to our newsletter or participate in surveys, contests, or promotions, additional information such as your preferences and feedback may be collected.

How We Use Your Information

The personal information we collect is used for the following purposes:

1. Order Processing

To process, verify, and fulfill your orders, including handling payments, shipping, and tracking.

2. Customer Support

To provide efficient customer service, resolve queries, and handle issues related to your purchases.

3. Marketing Communications

With your consent, we use your contact details to send promotional emails, special offers, and updates about new products or services. You can opt out of these communications at any time.

4. Website Optimization

Browsing data helps us understand how users interact with our website, enabling us to improve its design, functionality, and content.

5. Legal and Compliance Obligations

To comply with legal requirements, such as fraud prevention and ensuring the security of our operations.

Data Protection

We take data security seriously and implement multiple measures to safeguard your information:

• Encryption: Sensitive data, such as payment information, is encrypted during transmission.
• Secure Access: Access to personal data is restricted to authorized personnel only.
• Regular Monitoring: We routinely monitor our systems for vulnerabilities and potential threats.

While we strive to use commercially acceptable means to protect your data, no method of online transmission or electronic storage is 100% secure.

Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following trusted partners, only as necessary:

• Payment Processors: To facilitate secure transactions.
• Shipping Providers: To ensure accurate delivery of your orders.
• Marketing Services: To send promotional content with your consent.

Our partners are contractually obligated to use your information only for the purposes outlined above and to keep it secure.

Your Rights

You have the following rights concerning your personal data:

1. Access and Review

You can request access to the personal information we hold about you and review or update it.

2. Deletion

You have the right to request that we delete your personal data, subject to any legal obligations requiring us to retain it.

3. Communication Preferences

You can opt out of marketing emails by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.

4. Restriction of Data Use

You can request that we restrict how we use your data in certain circumstances, such as during a dispute.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your preferences and customize your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality, such as adding items to your cart.
• Performance Cookies: Help us understand website performance and visitor interactions.
• Marketing Cookies: Deliver personalized advertisements based on your browsing behavior.

You can manage your cookie preferences through your browser settings.

Changes to Our Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised date. Continued use of our website indicates your acceptance of these changes.

Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at:

Email: info@glutathionephilippines.com
Phone: +63 915 877 3999

We are committed to addressing your inquiries promptly and ensuring your privacy is respected.